Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times are:
- United Kingdom: 2–5 business days
- Europe: 3-7 business days
- Rest of World: 5-8 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order value. Free shipping may be available on qualifying orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at primedrops.direct@gmail.com and we'll investigate with the carrier.